Shipping policy

Shipping Policy

Thank you for shopping with Bhagalpuria! We are committed to delivering your orders as quickly and safely as possible. Please take a moment to review our shipping policy:

1. Processing Time

All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Times

We offer the following shipping options:

  • Standard Shipping: 5-7 business days 
  • Express Shipping: 2-3 business days 
  • Next-Day Delivery: Available in select locations 

Delivery times are estimates and can vary depending on your location, product availability, and external factors like weather or strikes.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of the items and the delivery address. Orders over ₹X qualify for free standard shipping within India.

4. International Shipping

Currently, we do not offer international shipping. We only ship within India.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided tracking ID on our website or through the courier partner’s website.

6. Lost or Damaged Items

In the unfortunate event that your order is lost or damaged during transit, please contact our customer service team at [email/contact number] within 7 days of receiving the package. We will assist in resolving the issue either by reshipping the items or providing a refund, depending on the situation.

7. Address Changes

Please ensure that your shipping address is correct at the time of placing the order. If there is any need to change the address after placing the order, please reach out to us as soon as possible. We cannot guarantee address changes once an order has been dispatched.

8. Return & Exchange Policy

For details on returns, exchanges, and refunds, please refer to our [Return & Exchange Policy] page.

9. Customs, Duties & Taxes

There are no additional customs duties or taxes for domestic orders. However, if there are any extra charges due to incorrect or incomplete information provided by the customer, they will be borne by the customer.